Category: Customer Experience .... Articles only


id Rvw artid file title description art_title
184[rvw] [art] [campaigns/7699823_clarity-first-december-20-2019-174.html] Clarity First, December 20, 2019 #174 It's not differences that divide us. 'The days of crafting brands without incorporating a CX design mindset are drawing to a close.'
321[rvw] [art] [campaigns/9036701_love-work-july-22-2022-308.html] Love & Work, July 22, 2022, #308 The forces of reason, sanity and civilization 'When you fully commit to what you believe in and change your lifestyle to accommodate that vision, the universe starts providing the resources and the energy to keep pursuing that vision.'
147[rvw] [art] [campaigns/7613783_clarity-first-april-19-2019-139.html] Clarity First, April 19, 2019, #139 Great minds are concerned with the ordinary. As Steve Jobs said, “You have to start with the customer experience and work backwards to the technology.”
255[rvw] [art] [campaigns/7907907_clarity-first-april-16-2021-242.html] Clarity First, April 16, 2021, #242 Questing towards what might otherwise be Businesses struggle to understand how they can retain their existing customers in competitive markets.
180[rvw] [art] [campaigns/7689291_clarity-first-november-22-2019-170.html] Clarity First, November 22, 2019 #170 We are all dreamers creating the next world. Customer experience has fast become a top priority for businesses and 2020 will be no different.
137[rvw] [art] [campaigns/7576039_clarity-first-february-8-2019-130.html] Clarity First, February 8, 2019, #130 Real management Don’t just try to make your customers feel good; strive to make them feel good about themselves.
227[rvw] [art] [campaigns/7886100_clarity-first-october-16-2020-217.html] Clarity First, October 16, 2020, #217 To be hopeful in bad times How brands can learn from the pandemic to build on their customer experience
352[rvw] [art] [campaigns/9101309_love-work-february-24-2023-339.html] Love & Work, February 24, 2023, #339 The meaning of life How one hotel lives up to its brand promise to support community while serving the planet with soul
375[rvw] [art] [campaigns/9159046_love-work-august-4-2023-362.html] Love & Work, August 4, 2023, #362 The peace of quiet The remarkable power of giving people more than they expect.