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Category: Customer Perspective Index of Articles only

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id Rvw artid file title description art_title
170[rvw] [art:1] [campaigns/7665587_clarity-first-september-13-2019-160.html] Clarity First, September 13, 2019 #160 Empathy is a toolA for building people into groups. Surveys are pretty much useless. How to talk so users will listen, and how to listen so users will talk.
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