|
Dissolving a problem is the best way to create lasting change. Architect, system thinker, and philosopher Dr. Russell Ackoff observed four different ways people can treat problems: - absolution, - problem resolution, - problem solving, and - dissolving a problem. Of these, dissolving a problem - “redesigning the system that has it, so that the problem no longer exists” - is the only way to create lasting change. To do so we need to go beyond data, information, knowledge and understanding, to wisdom. “Wisdom”, he says, “makes the transition between efficiency and effectiveness.” Wisdom is about ends. It’s about about what we want instead of what’s not working. Article/Video: Dr. Russell Ackoff, Design is the Answer |