Listen closely for the word “fine.” It’s never the whole story. There is often a disconnect between what we say and how we actually feel. Article: “Fine” Never Means “Things are Fine.” Think of the company as a living, breathing organism. The key to engaging employees isn’t through happy hours or game nights, but through expecting them to work hard. The top driver of employee satisfaction? The opportunity to use skills and abilities. Social business design theory is a method of serving this drive by organizing a business around collaboration, innovation, creativity and individual leadership.  Article: How Social Business Design Theory Improves Retention and Innovation