"Psychological safety helps people take the interpersonal risks that are necessary for achieving excellence in a fast-changing, interdependent world. When people work in psychologically safe contexts, they know that questions are appreciated, ideas are welcome, and errors and failure are discussable. In these environments, people can focus on the work without being tied up in knots about what others might think of them. They know that being wrong won’t be a fatal blow to their reputation."
"...Psychological safety plays a powerful role in the science of failing well. It allows people to ask for help when they’re in over their heads, which helps eliminate preventable failures. It helps them report—and hence catch and correct—errors to avoid worse outcomes, and it makes it possible to experiment in thoughtful ways to generate new discoveries." - Amy Edmondson
Book Excerpt: The Intelligent Failure that Led to the Discovery of Psychological Safety
|
|