Living Together
"The truth is, rarely can a response make something better. What makes something better is connection." Brené Brown on empathy
There are two really good reasons to watch this short, 3-minute video. 1. It's produced by RSA, "the royal society for the encouragement of arts, manufactures and commerce". The RSA has been at the forefront of significant social impact for over 260 years and one of the things they do brilliantly is tell stories to convey important information. 2. The author and narrator is Dr Brené Brown, and she knows a thing or two about making empathic connection.

Video: Brené Brown on Empathy