“Efficiency in government is a matter of social justice.” Last summer my wife (a clothing designer) spent more than three hours trying to register online to collect sales tax in NYC. Finally she just gave up, sat on hold for another two hours and insisted that a person send her a physical form. Jennifer Pahlka, the founder and Executive Director of Code for America, feels  her pain. Government drastically needs more tech talent, Pahlka urges, and a user-centered iterative approach could have a profound effect. “It’s not so much that we need new laws to govern technology,” she says. “It’s that we need better tech practices that teach how to make better laws. The status quo isn’t worth fighting for. Fight for something better, something we haven’t seen yet, something you have to invent.” Seminar Summary: Fixing Government: Bottom Up and Outside In