Communication How to write an email without sounding tone deaf or misguidedly optimistic during a pandemic "What is truly appropriate for right now? How can we write an email and be casual without seeming inauthentic, or be personal without seeming smarmy? Should we try out a little humor, even though, for so many people, there is no humor to be found right now? "Lifestyle and etiquette expert Elaine Swann suggests we try observing what she calls the three core standards of proper etiquette and protocol: respect, honesty and consideration." Article: I Hope This Email Finds You Well