Communication Rule 1: You can not, not communicate. Not discussing the elephant in the room is communicating. Few things are as important to study, practice, and perfect as clear communication. Basecamp, the project management and team coordination platform, is in the business of better team communication. So, I pay special attention when they publish their own internal  communications guidelines.  "The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else's business? It's all in here." Article: The Basecamp Guide to Internal Communication