Andrej Berlin shares what he's learned doing 10 years of product interviews for research.
Andrej's has been talking with end-users for 10 years, and he's learned a thing or two about getting honest and meaningful input from them. His experience is invaluable when conducting dialog interviews. He's so right that questionnaires are quite meaningless now, and that our goal is to really understand who the user is, and how our product or service helps that user.
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