Listening, Research
There’s much to learn from stakeholders. You just have to be willing to listen and take notes.

Adam Ford is a user experience designer, so this article is slanted toward product design. But it’s relevant to designers of anything, including brands and services.

“Stakeholder interviews are one-on-one conversations with people who have a vested interest in the success of the product you’re working on…”

“You’ll be surprised at just how differently each stakeholder interacts with the product. Analyzing these perspectives will help you better understand what stakeholders want and need from the product.

“Once you collect this information, you will be better equipped to deliver a great design that ticks all the boxes.”

Article: The Ultimate Guide to Stakeholder Interviews