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One-on-One Communication Humble inquiry. The gentle art of asking and not telling “Cocktail party goers, or spouses, or managers, can sense when they’ve unsuccessfully launched a conversation, or shut one down, or missed a need for a conversation at the right time. But they may not know what other route would have led to a more open, natural, respectful dialogue. “There are some tactical approaches you can take to get there. Everyone has heard that open-ended questions are better than yes-no questions, for instance, but that golden rule doesn’t always solve the problem. And cultural programming can explain why.” Article: The Life-Changing Art of Asking Instead of Telling |