Working with human nature instead of against it
Mechanical systems are closed, human systems are open. Yet today feedback is used to correct and adjust both systems. Carol Stanford observes that this is a dangerous and irresponsible practice. She goes so far as to name it as one of our “Toxic Practices”. In this 6-part series she outlines why, and she suggests “a new set of operating processes based on paradigms or premises true to human nature.” She explains why feedback undermines employee development, the negative impact that feedback has on core human capabilities, and the clear alternative that leads to “self-regulating employees”.
Article: Why Feedback Is Irresponsible and What To Do Instead: Part One